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Privacy Policy

The protection of personal data and the protection of the personal and financial information of our customers is of particular importance to us. Therefore, we process your information exclusively on the basis of applicable legislation, specifically the General Regulation 2016/679 (better known as GDPR ), the Personal Data Protection Act ( PDPA ) and the Electronic Commerce Act ( ZET ). Please review this declaration in which we inform you about the most important aspects of the processing of your data by (hereinafter We or the Company). In this declaration, we inform you about the most important aspects of the processing of your data on our website. With it, we also inform you about the terms and legal grounds for collecting, processing, storing, using, destroying and protecting your personal information, unless you give us your explicit consent to do so.

What happens to your data after you contact us?

When you write to us via the form on our website or send us an email, we store your data for the period necessary to process your request and to answer your follow-up questions. We will not share this information with third parties without your express consent!

Storage of your data

Please note that in order to facilitate the order and purchase process, as well as the subsequent performance of the contract with you, we store your IP address, as well as your name, address, email address and data about the payment method you use, for example, credit card number Your card.

We need the data you provide to fulfill our pre-contractual or contractual obligations towards you. We do not share this data with third parties, except for:

  • the payment service provider processing the payment (bank, PayPal, ePay),
  • the courier company with which we deliver the purchase to you,
  • our accountant, with whom we have a confidentiality agreement.

In the event of an incomplete order, we retain the data entered for 30 days and reserve the right to periodically inform you about its status and your options as a result. In the event of a completed order and a contract executed by us, we store all data on the legal relationship until the expiration of the 10-year period provided for in Art. 12 of the Accountancy Act ( AAA ).

USING THE OPT-OUT

If for any reason you wish to refuse the services we provide through the above cookies, you must visit the Cookie Policy page of our site and follow the steps indicated there.

Newsletter

You can subscribe to our newsletter by filling out the form on our site. For this purpose, we need your email address and your consent to send you relevant messages.
After you register for our newsletter/mailing, we will send you a confirmation message with a link to confirm your registration.
You can unsubscribe from our newsletter at any time. Please send your cancellation to the following email address: hello@makasa.org or use the "unsubscribe" button. We will immediately delete your data in connection with sending our newsletter.

Your rights

You have the right to access your data that we process, as well as the right to rectification, erasure (the “right to be forgotten”), restriction of processing, data portability, withdrawal of consent and objection. If you believe that our processing of your data violates the provisions on the protection of personal data or if you believe that your rights under these provisions have been violated in any way, you can contact the competent administrative authority. In Bulgaria, this is the Commission for Personal Data Protection.

Contact us in one of the following ways:

MaKaSa store, Burgas, 22 Aleko Bogoridi Blvd., email address hello@makasa.org

Declaration of consent for the processing of personal data

according to Art. 7 of Regulation 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL

I agree to my personal data, namely three names, address and email address, being processed by MAKASA EOOD for the performance of a contract for purchased goods or ordered service, as well as for sending information and advertising messages about the products and the services of MAKASA EOOD. I give my consent for the period necessary to fulfill the pre-contractual or contractual relationship between me and MAKASA EOOD, and then for the shorter of: 1) the stipulated period for storing contractual documents according to the tax and accounting legislation of the Republic of Bulgaria or 2) the period since 5 years.

I am informed that I can withdraw my consent at any time by submitting it to hell@makasa.org , and that my request may not be satisfied if it conflicts with the fulfillment of the administrator's legal obligations or the public interest.